Employment Opportunity – DakotaNet Installation Technician (12.28.18)

Position Summary

The Field Services Technician is the face of DakotaNet and requires excellent customer service skills paired with technical ability. The position requires completing customer installations, service visits, on-site troubleshooting, and recovery of equipment. Work is performed on site at customer locations both with a physical aspect of installing Internet equipment, as well as a technical portion of updating databases.

 

Responsibilities

  • Perform site surveys for potential customers to evaluate serviceability.
  • Diagnose customer problems at basic service calls and restore functional service to existing customers.
  • Install Residential customers with Internet service, which includes mounting equipment at roof height, running Cat5-E cable from outside to the customer’s

computer inside.

  • Configure routers and customer computers for access to Internet services.
  • Perform equipment upgrades for existing customers when new towers are installed or upgraded.

 

Skills Requirements

  • Must be professional in dress, speech, and manner.
  • Ability to work independently, using sound judgement principles.
  • Must be able to safely use ladders and be comfortable working on roofs and running cables to different parts of a building.
  • Must be able to work outside in all weather conditions every day.
  • Must demonstrate accountability in order to set priorities, organize workload, handle multiple responsibilities, and meet deadlines.
  • Ability to work within a fast-paced, high-change environment while managing multiple interruptions and adjustments to priorities throughout the day.
  • Must demonstrate a desire to learn, supported with a love for technology Education/Experience

 

Requirements

A high school diploma is preferred, field experience preferred and a background in wireless Internet is highly valued. A valid driver’s license is preferred, with access to a vehicle an asset

 

APPLICATION DEADLINE:   FRIDAY DECEMBER 28, 2018 12:00 PM

 

SUBMIT APPLICATIONS TO:   ATTN: JODY BONE

HUMAN RESOURCES DEPARTMENT

SIOUX VALLEY DAKOTA NATION

P.O. BOX 38

GRISWOLD, MANITOBA R0M 0S0

PH:  204-855-2671   FAX:  204-855-2544

[email protected]